Northwestern Memorial Healthcare Nurse Case Manager - Care Coordination, Registry, Days in Geneva, Illinois
Monitors and manages patient care to promote continuity of care, optimal patient outcomes, patient satisfaction, cost efficiency, and compliance. Consults with nursing staff and multidisciplinary team regularly to evaluate patient's status and appropriateness of medical care, including admission, length of stay, transfer and discharge. Monitors patient and family satisfaction. Responds to questions and complaints from patients, family members, and payors regarding care. Participates in discharge planning including coordinating patient transfers to other facilities and coordinating community resources. Provides discharge education and resource referrals to patients. Performs chart review to identify actual or potential issues with service delivery, patient outcomes and satisfaction, compliance, cost, and reimbursement. This role is a part of Delnor Hospital's Care Coordination In-House Registry Team. We ask for a commitment of 2 shifts per week, but the schedule of this role will be as needed for coverage. Minimum Qualifications: - Critical thinking skills, decisive judgment and the ability to work with minimal supervision - Must be able to work in a stressful environment and take appropriate action - Current licensure as an RN Required Education: Bachelor's degree in nursing Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.