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Molina Healthcare LPN/LVN Claims and Appeals Review Nurse in Long Beach, California

JOB DESCRIPTION

Job Summary

Responsible for administering claims payments, maintaining claim records, and providing counsel to claimants regarding coverage amount and benefit interpretation. Monitors and controls backlog and workflow of claims. Ensures that claims are settled in a timely fashion and in accordance with cost control standards.

KNOWLEDGE/SKILLS/ABILITIES

  • Performs clinical/medical reviews of retrospective medical claim reviews, medical claims and previously denied cases, in which an appeal has been submitted, to ensure medical necessity and appropriate/accurate billing and claims processing.

  • Identifies and reports quality of care issues.

  • Identifies and refers members with special needs to the appropriate Molina Healthcare program per policy/protocol.

  • Assists with Complex Claim review; requires decision making pertinent to clinical experience

  • Documents clinical review summaries, bill audit findings and audit details in the database

  • Provides supporting documentation for denial and modification of payment decisions

  • Independently re-evaluates medical claims and associated records by applying advanced clinical knowledge, knowledge of all relevant and applicable Federal and State regulatory requirements and guidelines, knowledge of Molina policies and procedures, and individual judgment and experience to assess the appropriateness of service provided, length of stay and level of care.

  • Reviews medically appropriate clinical guidelines and other appropriate criteria with Medical Directors on denial decisions.

  • Supplies criteria supporting all recommendations for denial or modification of payment decisions.

  • Serves as a clinical resource for Utilization Management, Chief Medical Officers, Physicians, and Member/Provider Inquiries/Appeals.

  • Provides training, leadership and mentoring for less experienced clinical peers and LVN, RN and administrative support staff.

  • Resolves escalated complaints regarding Utilization Management and Long-Term Services & Supports issues.

  • Identifies and reports quality of care issues.

  • Prepares and presents cases in conjunction with the Chief Medical Officers Medical Directors for Administrative Law Judge pre-hearings, State Insurance Commission, and Meet and Confers.

  • Represents Molina and presents cases effectively to Judicial Fair Hearing Officer during Fair Hearings as may be required.

JOB QUALIFICATIONS

Required Education

  • LPN or LVN

Required Experience

  • Minimum three years clinical nursing experience.

  • Minimum one year Utilization Review and/or Medical

  • Claims Review.

Required License, Certification, Association

Active, unrestricted State Licensed Practical Nurse (LPN/LVN) license in good standing.

Preferred Experience

Nursing experience in Critical Care, Emergency Medicine, Medical Surgical, or Pediatrics. Advanced Practice Nursing. Billing and coding experience.

Preferred License, Certification, Association

Certified Clinical Coder, Certified Medical Audit Specialists, Certified Case Manager, Certified Professional Healthcare Management, Certified Professional in Healthcare Quality or other healthcare certification.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

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